Hybrid Veterinary Assistant & Client Care Specialist

Ethos Discovery; Anchorage (AK); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401K

Flexible schedule

Healthcare spending or reimbursement

Retirement benefits or accounts

Education assistance or tuition reimb

Employee discounts

Workplace perks such as food/coffee

Relocation assistance

Job summary

Ethos Veterinary Health in Anchorage is seeking a Veterinary Assistant/Receptionist for a hybrid role at our busy emergency and urgent care hospital. You will support doctors with clinical care and provide a welcoming, efficient front desk experience for our clients.

The position requires at least one year of Veterinary Assistant or Technician experience (credentialed Veterinary Technician preferred, not required); the ideal candidate is compassionate, organized, and able to multitask in a

Qualifications

• Minimum one year of experience as a Veterinary Assistant or Technician (credentialed Veterinary Technician preferred, not required)
• Ability to thrive in a fast-paced environment with compassion, efficiency, and flexibility
• Strong communication and multitasking skills; able to balance client interactions with patient care
• Familiarity with office software, phone systems, and scheduling preferred
• A collaborative mindset and commitment to exceptional patient care

Responsibilities

• Assist with consultations and treatments under the direction of the attending doctor
• Provide surgical and nursing care, including catheter placement, medication administration, and monitoring hospitalized patients
• Perform in-house lab work (sample collection, analysis, reporting)
• Ensure patient comfort and safety at all times
• Communicate clearly with clients about their pet's status and progress
• Answer incoming calls and emails; handle client inquiries with professionalism and empathy
• Schedule appointments and coordinate patient flow
• Greet and check clients in/out, process payments, and maintain accurate client records
• Actively listen to client concerns and offer appropriate support and solutions
• Help manage a busy lobby environment with both clients and their pets
• Work closely with veterinarians, technicians, and support teams
• Contribute to a positive, team-focused hospital culture

Job description

Ethos Veterinary Health in Anchorage is seeking a Veterinary Assistant/Receptionist for a hybrid role at our busy emergency and urgent care hospital. You will support doctors with clinical care and provide a welcoming, efficient front desk experience for our clients.

The position requires at least one year of Veterinary Assistant or Technician experience (credentialed Veterinary Technician preferred, not required); the ideal candidate is compassionate, organized, and able to multitask in a