Hybrid Vet Receptionist & Assistant - Front Desk Care

Vetcor; San Jose (CA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health/dental/vision coverage

Paid parental leave

Paid time off

Job summary

Princeton Veterinary Clinic is seeking a friendly Veterinary Receptionist/Assistant to join our busy three‑doctor, full‑service animal hospital. This hybrid role blends front desk client service with hands‑on veterinary assisting to support both the client experience and patient care.

You will help manage appointments, greet clients, assist with patient care, and collaborate with a compassionate team dedicated to excellent veterinary services.

Qualifications

• Previous customer service experience.
• Veterinary hospital experience is strongly preferred.
• A genuine love of animals and commitment to compassionate patient care.
• Strong communication and interpersonal skills.
• The ability to provide friendly, professional service to clients in person and over the phone.
• Confidence handling challenging or emotional situations with tact and diplomacy.
• Comfort working directly with animals and assisting with hands-on patient care.
• Strong organizational skills and attention to detail.
• The ability to multitask and shift between front-desk responsibilities and clinical support.
• A dependable, flexible, and team-oriented approach.
• The ability to thrive in a busy veterinary hospital environment.

Responsibilities

• Answer incoming phone calls and assist clients with questions and requests.
• Schedule appointments appropriately and help manage veterinarian appointment schedules.
• Greet clients and patients and create a welcoming experience from the moment they arrive.
• Check clients in and out and process payments accurately.
• Maintain accurate client and patient information.
• Assist with medical records and other front‑desk administrative responsibilities.
• Communicate clearly and professionally with clients, veterinarians, and fellow team members.
• Help clients navigate questions and difficult situations with patience, tact, and diplomacy.
• Support smooth communication between the front desk and clinical team.
• Assist veterinarians and veterinary technicians with patient care.
• Safely handle and restrain animals for examinations and procedures.
• Assist with pharmacy duties and prescription preparation as directed.
• Help prepare exam and treatment areas for appointments and procedures.
• Support the veterinary team with day‑to‑day patient care and hospital needs.
• Maintain clean, organized, and sanitary patient care and hospital areas.
• Help ensure patients are treated with compassion and care throughout their visit.
• Work collaboratively with the entire hospital team to keep the day running smoothly.

Skills

Customer service experience

Veterinary hospital experience

Animal handling

Communication skills

Multitasking

Job description

Princeton Veterinary Clinic is seeking a friendly Veterinary Receptionist/Assistant to join our busy three‑doctor, full‑service animal hospital. This hybrid role blends front desk client service with hands‑on veterinary assisting to support both the client experience and patient care.

You will help manage appointments, greet clients, assist with patient care, and collaborate with a compassionate team dedicated to excellent veterinary services.