Hybrid Universal Banker: Teller & Client Advisor

Apple Bank; New York (NY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank in Bronx, NY, is seeking an Universal Banker to serve as a hybrid Customer Service Representative and Teller, providing prompt, courteous service while handling transactions and opening new accounts.

The role emphasizes building relationships, cross-selling bank products, and ensuring regulatory compliance. This position is a hybrid, full-time role with opportunities to mentor staff and advance within the branch network.

Qualifications

• HS diploma or GED required.
• 1–2 years retail banking experience in teller/customer service.
• General understanding of banking operations (risk, compliance, fraud, loss) preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide exceptional customer service and resolve issues promptly.
• Explain features of Apple Bank products and services to clients.
• Acquire new clients and refer to licensed representatives as needed.
• Open new accounts and maintain accurate records; protect bank assets.

Skills

Customer service

Banking operations

Cross-training

Communication skills

Microsoft Office

Education

HS Diploma

Tools

Microsoft Office

Job description

Apple Bank in Bronx, NY, is seeking an Universal Banker to serve as a hybrid Customer Service Representative and Teller, providing prompt, courteous service while handling transactions and opening new accounts.

The role emphasizes building relationships, cross-selling bank products, and ensuring regulatory compliance. This position is a hybrid, full-time role with opportunities to mentor staff and advance within the branch network.