Hybrid Underwriting Assistant II - Renewal Support

AmTrust Financial Services Inc.; Northern (KY); Hybrid; USD 25,000 - 42,000; Full time

Job summary

AmTrust Financial Services Inc. is seeking an Underwriter Assistant who will support national payroll agencies and digital partners within a fast-growing underwriting division.

You will respond promptly to agent emails and calls, supply necessary documents, and process endorsements to assist underwriting staff. This hybrid position requires excellent communication, strong multi-tasking, and prior office experience.

Qualifications

• Must multi-task under pressure in a high-volume environment.
• Ability to analyze and process diverse information.
• Strong verbal and written communication skills.
• Experience working in an office environment.

Responsibilities

• Underwrite small renewals within an assigned Letter of Authority.
• Collaborate with underwriters on policy requests and renewals.
• Follow underwriting guidelines, state regulations, and procedures for renewals.
• Own tasks and provide quality service when processing and assigning work.
• Provide agency support by answering questions, reporting endorsement status, billing inquiries, or routing work to the right contacts.

Skills

Multi-tasking under pressure

Analytical thinking

Verbal and written communication

Office environment experience

Education

High School diploma / GED

Bachelor's degree or insurance designation (preferred)

Tools

MS Office (Excel, Word, Outlook)

Job description

AmTrust Financial Services Inc. is seeking an Underwriter Assistant who will support national payroll agencies and digital partners within a fast-growing underwriting division.

You will respond promptly to agent emails and calls, supply necessary documents, and process endorsements to assist underwriting staff. This hybrid position requires excellent communication, strong multi-tasking, and prior office experience.