Hybrid Transportation Lead - Live Event Logistics

Freeman Company; Atlanta (GA); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company is seeking a Transportation Supervisor to coordinate inbound and outbound transportation for shows and events. You will quote, plan, execute, and document transportation, resolve exceptions, and support billing with internal teams.

In a fast-paced environment, you’ll make independent decisions on routing, carrier selection, packaging, and on-site support, including move-in and move-out phases, with 25–50% travel.

Qualifications

• Bachelor’s degree preferred; high school diploma with relevant experience also acceptable.
• Experience in transportation, logistics, freight operations, or event logistics.
• Working knowledge of freight transportation, carrier services, routing, shipment documentation, and freight handling practices.
• Demonstrated ability to make independent decisions and solve problems in a fast-paced operating environment.

Responsibilities

• Independently coordinate and execute inbound and outbound transportation for Freeman shows and events.
• Evaluate shipment requirements and determine appropriate routing, carrier, equipment, and transportation service based on freight characteristics, customer requirements, timing, and show-site conditions.
• Make independent day-to-day transportation decisions within established guidelines and use sound judgment to resolve issues and exceptions.
• Provide transportation estimates and service recommendations to exhibitors, show and event teams, Sales, Project Management, and other Freeman stakeholders.
• Coordinate directly with carrier partners to schedule pickups and deliveries, confirm capacity and service requirements, communicate changes, and resolve service issues.
• Support show move-in and move-out transportation activities, including on-site support as required.
• During show move-out, evaluate freight and documentation to determine appropriate transportation arrangements when shipment instructions are incomplete, unavailable, or require modification.
• Assess freight readiness and packaging to determine whether additional packaging, protection, palletization, wrapping, crating, or other services may be required for safe transportation.
• Resolve transportation issues involving delayed or missed pickups, carrier availability, damaged or lost freight, shortages, incomplete documentation, changing customer requirements, and other service exceptions.
• Take ownership of transportation issues through resolution and escalate situations when they fall outside established authority, policy, or available transportation solutions.
• Maintain accurate transportation documentation and system records, including routing information, shipment details, carrier information, and other required documentation.
• Review transportation information for completeness and accuracy to support timely and accurate customer billing and carrier payment.
• Assist with the investigation and resolution of freight claims, shortages, damages, billing discrepancies, and other transportation-related issues.
• Maintain productive working relationships with Freeman’s carrier partners and coordinate effectively with Freeman Sales, Operations, Project Management, branches, and other internal teams.
• Provide timely and professional communication regarding shipment status, transportation requirements, service issues, and resolution plans.
• Follow established Freeman Transportation procedures, guidelines, carrier agreements, and applicable transportation requirements.
• Identify opportunities to improve transportation execution, customer experience, accuracy, and efficiency.
• Perform other duties and responsibilities as required to support Freeman Transportation and show/event operations.

Skills

Freight logistics

Carrier coordination

Decision making

Billing support

Customer service

Education

Bachelor's degree preferred

High School Diploma or equivalent with relevant experience

Job description

The Freeman Company is seeking a Transportation Supervisor to coordinate inbound and outbound transportation for shows and events. You will quote, plan, execute, and document transportation, resolve exceptions, and support billing with internal teams.

In a fast-paced environment, you’ll make independent decisions on routing, carrier selection, packaging, and on-site support, including move-in and move-out phases, with 25–50% travel.