Hybrid Ticket Sales Exec — Premium Sports & Events

New York Racing Association; Elmont (NY); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Hybrid work schedule (2 days remote)

Job summary

New York Racing Association (NYRA) is seeking an Account Executive, Ticket Sales to drive ticket and hospitality sales across Belmont Stakes, Saratoga, and related events. The role handles inbound inquiries and outbound leads, with a hybrid work split and a focus on building relationships with clients.

Minimum 2–3 years in sales in sports or related fields, strong communication, and proficiency with NYRA’s CRM and ticketing systems are required. Willingness to travel and work during peak periods.

Qualifications

• Education (minimum): Bachelor’s degree or equivalent experience.
• Experience: 2-3 years of sports team sales, general business sales, or sports management is preferred.
• Excellent oral, written communication, customer service and problem-solving skills.
• Proficient computer skills including Word, PowerPoint, Excel and Outlook and NYRA CRM/ticketing systems.
• Ability to function in a fast-paced environment, handle multiple projects and deadlines.
• Driver’s license; able to travel to Saratoga in the Summer; flexible hours including holidays, evenings and weekends.

Responsibilities

• Sales and service of all ticket products across our venues.
• Respond to inquiries for NYRA tickets, event hospitality, services and pricing; begin the sales process.
• Meet sales goals and build relationships; close sales and coordinate ticket distribution.
• Explain facilities, food service, entertainment and amenities to optimize events.
• Prospect and follow-up on leads; proactive outreach to targets.
• Maintain contact database and provide daily reports for clients.
• Participate in events, promotions and client entertainment as required.
• Set up events, signage and gate preparation as needed.
• Sells reserved seating and event hospitality tickets to patrons.
• Provide excellent customer service and problem-solving for client inquiries.

Skills

Communication

Customer service

Problem solving

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

Ticketmaster Archtics

NYRA CRM

Word

PowerPoint

Excel

Outlook

Job description

New York Racing Association (NYRA) is seeking an Account Executive, Ticket Sales to drive ticket and hospitality sales across Belmont Stakes, Saratoga, and related events. The role handles inbound inquiries and outbound leads, with a hybrid work split and a focus on building relationships with clients.

Minimum 2–3 years in sales in sports or related fields, strong communication, and proficiency with NYRA’s CRM and ticketing systems are required. Willingness to travel and work during peak periods.