Hybrid Technical Writer - Cybersecurity Documentation Pro

Everforth ECS; Arlington (VA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Everforth ECS in Arlington, VA seeks a Technical Writer to support the CISA TESS program in a hybrid schedule. The role focuses on creating and maintaining documentation, SOPs, advisories, and runbooks, collaborating with cyber SMEs and engineers.

The ideal candidate has 6+ years of technical writing/editing, experience with CMS/LMS (Moodle preferred), and strong knowledge of Word, Excel, PowerPoint. US citizenship with ability to obtain Public Trust is required.

Qualifications

• 6+ years of experience as a technical writer/editor producing documentation with guidance.
• Experience with content management systems (CMS) and LMS platforms (Moodle preferred).
• Proficiency with Word, Excel, and PowerPoint; working knowledge of CMS and LMS platforms.
• Familiarity with cybersecurity frameworks, ATO processes, vulnerability management, and POA&M tracking.
• Ability to create operational runbooks, SOPs, and user guides for technical platforms.

Responsibilities

• Create and maintain technical and process documentation including advisories, SOPs, alerts, etc.
• Document artifacts by collaborating with cyber SMEs.
• Maintain version control and configuration documentation.
• Conduct content audits to ensure accuracy over time.
• Coordinate production of documents across PDF and web formats.
• Ensure content meets 508/WCAG accessibility standards and plain language criteria.
• Interview with SMEs, cloud engineers, and staff to extract information for document creation and updates.
• Collaborate to implement standardized templates, processes, and deliverables across documentation and knowledge management.
• Support content governance activities including metadata tagging and content lifecycle management.
• Conduct sequencing for complex form logic and data flow documentation.

Skills

Technical writing

Communication

Attention to detail

Organization

Collaboration

Agile

Version control

CMS knowledge

Moodle experience

AWS knowledge

Education

Bachelor's degree in Technical Communication

Tools

Word

Excel

PowerPoint

SharePoint

Confluence

Git

Moodle

Job description

Everforth ECS in Arlington, VA seeks a Technical Writer to support the CISA TESS program in a hybrid schedule. The role focuses on creating and maintaining documentation, SOPs, advisories, and runbooks, collaborating with cyber SMEs and engineers.

The ideal candidate has 6+ years of technical writing/editing, experience with CMS/LMS (Moodle preferred), and strong knowledge of Word, Excel, PowerPoint. US citizenship with ability to obtain Public Trust is required.