Hybrid Systems & Product Implementation Specialist

BEST DOCTORS INSURANCE SERVICES LLC; Florida; Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

BEST DOCTORS INSURANCE SERVICES LLC is seeking a Systems and Products Analyst to split time between IT development and product implementation. You will lead end-to-end validation for product launches and enhancements, validate configuration, pricing, and eligibility, and ensure readiness across claims, billing, and underwriting.

Strong English communication and prior IPMI/PMI exposure are valued. You will manage configurations, develop test plans, coordinate UAT and post-deployment validation,

Qualifications

• Bachelor’s degree in information systems, Computer Science, Business Administration, Healthcare Administration, or a related field.
• Minimum 5 years of relevant experience in product implementation, business applications, functional testing, operational validation, system support, or related roles.
• Experience managing product configurations, business rules, system parameters, and operational workflows within enterprise applications.
• Experience in IPMI or PMI is strongly preferred; knowledge of health insurance product workflows is highly desirable.
• Excellent verbal and written communication skills in English.

Responsabilités

• Lead end-to-end business validation, functional testing, and readiness activities for product launches and enhancements.
• Manage product configurations, business rules, system parameters, and reference data.
• Develop and execute test scenarios and validation plans using product specs and regulatory documents.
• Validate product configurations, premiums, benefits, eligibility rules, deductibles, and other product logic.
• Validate end-to-end functionality across claims, precertification, customer service, billing, policy administration, renewals, and underwriting.
• Coordinate UAT, production validation, and go-live readiness across teams; involve SMEs when needed.
• Identify, document, prioritize, track, and resolve implementation issues with re-testing.
• Provide application support, troubleshooting, and user guidance.

Connaissances

Product validation

Testing

Stakeholder collaboration

SQL

Excel

Azure DevOps

Documentation

Quality control

Operational readiness

Formation

Bachelor’s degree in information systems or related field

Outils

Microsoft Office

Visio

Excel

Azure DevOps (TFS)

Description du poste

BEST DOCTORS INSURANCE SERVICES LLC is seeking a Systems and Products Analyst to split time between IT development and product implementation. You will lead end-to-end validation for product launches and enhancements, validate configuration, pricing, and eligibility, and ensure readiness across claims, billing, and underwriting.

Strong English communication and prior IPMI/PMI exposure are valued. You will manage configurations, develop test plans, coordinate UAT and post-deployment validation,