Hybrid Systems Engineer I: Cloud, Windows & On-Call

1800Contacts; Draper (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free eye exams for your family

Deep discounts on lenses and glasses

Excellent healthcare coverage

401(k) match

Flexible PTO

Tuition reimbursement program

In-house restaurant with discounted,</

Free snacks, ice cream, and drinks

Job summary

SeekWell invites a Systems Engineer I to help support the systems, applications, and infrastructure underpinning 1-800 Contacts, Luna, and The Framery. You will monitor health, respond to issues, and collaborate across IT and business teams to maintain secure environments.

This full-time role includes 8:00 AM–6:00 PM core hours and a periodic 24/7 on-call rotation, with after-hours support as needed. A pathway to grow in a dynamic, customer-centric company awaits.

Qualifications

• 2+ years of hands-on IT, systems administration, help desk, infrastructure, cloud, or related technical experience.
• Working knowledge of Windows environments, Active Directory, Microsoft 365, networking fundamentals, and basic security practices.
• Exposure to cloud platforms such as Azure, AWS, or GCP.
• Familiarity with endpoint management, virtualization, backup tools, monitoring tools, or ticketing systems.
• Basic scripting or automation experience, preferably with PowerShell.
• Ability to troubleshoot methodically, research unfamiliar issues, and communicate clearly with technical and non-technical partners.
• A bachelor’s degree in a related field, relevant certifications, or equivalent practical experience.

Responsibilities

• Monitor system performance, availability, and security, escalating issues when needed.
• Respond to systems-related support requests and help troubleshoot hardware, software, access, storage, and application issues.
• Assist with administration of core systems such as Windows Server, Active Directory, DNS, DHCP, Microsoft 365, SharePoint, Azure, AWS, and related business applications.
• Support software releases, patching, upgrades, backups, and infrastructure maintenance activities.
• Help maintain endpoint management processes, including device configuration, compliance, and deployment support through tools such as Intune or SCCM.
• Use PowerShell or other scripting tools to support automation, reporting, and repeatable operational tasks.
• Document troubleshooting steps, system changes, standard processes, and known issues so the team can scale support effectively.
• Partner with network, telecom, software development, help desk, security, and business teams to understand needs and deliver practical solutions.
• Participate in an after-hours on-call rotation and help respond to urgent system issues.

Skills

Windows environments

Active Directory

Microsoft 365

Networking basics

Security practices

Scripting/automation

Education

Bachelor’s degree or equivalent experience

Tools

Intune

SCCM

Azure Active Directory

VMware

Hyper-V

SQL Server

IIS

SharePoint

Job description

SeekWell invites a Systems Engineer I to help support the systems, applications, and infrastructure underpinning 1-800 Contacts, Luna, and The Framery. You will monitor health, respond to issues, and collaborate across IT and business teams to maintain secure environments.

This full-time role includes 8:00 AM–6:00 PM core hours and a periodic 24/7 on-call rotation, with after-hours support as needed. A pathway to grow in a dynamic, customer-centric company awaits.