Systems Engineer I — Build Reliable Cloud & On‑Prem Infra

1-800 Contacts; Draper (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free eye exams

Lens discounts

Healthcare coverage

401(k) match

Flexible PTO

Tuition reimbursement

Onsite restaurant discounts

Free snacks & drinks

Onsite gym

Job summary

SeekWell, the parent company of 1-800 Contacts, Luna, and The Framery, is seeking a Systems Engineer I to support the systems, applications, and infrastructure that keep SeekWell’s businesses running. This growth-oriented role involves monitoring system health, responding to support requests, troubleshooting issues, and maintaining secure and reliable technology environments.

You’ll partner with IT and business teams, learn modern infrastructure practices, and build a foundation for a long-term

Qualifications

• 2+ years of hands-on IT, systems administration, help desk, infrastructure, cloud, or related technical experience.
• Working knowledge of Windows environments, Active Directory, Microsoft 365, networking fundamentals, and basic security practices.
• Exposure to cloud platforms such as Azure, AWS, or GCP.
• Familiarity with endpoint management, virtualization, backup tools, monitoring tools, or ticketing systems.
• Basic scripting or automation experience, preferably with PowerShell.
• Ability to troubleshoot methodically, research unfamiliar issues, and communicate clearly with technical and non-technical partners.
• A bachelor’s degree in a related field, relevant certifications, or equivalent practical experience.

Responsibilities

• Monitor system performance, availability, and security, escalating issues when needed.
• Respond to systems-related support requests and help troubleshoot hardware, software, access, storage, and application issues.
• Assist with administration of core systems such as Windows Server, Active Directory, DNS, DHCP, Microsoft 365, SharePoint, Azure, AWS, and related business applications.
• Support software releases, patching, upgrades, backups, and infrastructure maintenance activities.
• Help maintain endpoint management processes, including device configuration, compliance, and deployment support through tools such as Intune or SCCM.
• Use PowerShell or other scripting tools to support automation, reporting, and repeatable operational tasks.
• Document troubleshooting steps, system changes, standard processes, and known issues so the team can scale support effectively.
• Partner with network, telecom, software development, help desk, security, and business teams to understand needs and deliver practical solutions.
• Participate in an after-hours on-call rotation and help respond to urgent system issues.

Skills

IT experience

Systems administration

PowerShell scripting

Communication

Education

Bachelor’s degree in a related field

Tools

Azure

AWS

Intune

SCCM

VMware

Hyper-V

SharePoint

Microsoft 365

DNS

Active Directory

Job description

SeekWell, the parent company of 1-800 Contacts, Luna, and The Framery, is seeking a Systems Engineer I to support the systems, applications, and infrastructure that keep SeekWell’s businesses running. This growth-oriented role involves monitoring system health, responding to support requests, troubleshooting issues, and maintaining secure and reliable technology environments.

You’ll partner with IT and business teams, learn modern infrastructure practices, and build a foundation for a long-term