Hybrid Systems Administrator - Cloud & Network Support

PCC; Winooski (VT); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Adoption assistance

Paid vacation

Job summary

PCC is seeking a technically skilled Systems Administrator to join the Client Technical Services team. You will maintain servers and networks, troubleshoot issues, and assist practices with reliable infrastructure planning and implementation.

The role blends hands-on administration with client-facing support, offering opportunities to work across networks, servers, and cloud environments while contributing to PCC’s mission of enabling pediatric care.

Qualifications

• Hands-on experience administering and troubleshooting servers that support critical business operations.
• Experience configuring, supporting, and maintaining business-class firewalls, switches, and wireless networks.
• Solid understanding of TCP/IP networking and services, including DHCP, DNS, and VLANs.
• Desktop support experience with Windows and macOS.

Responsibilities

• Maintain and improve client infrastructure, including servers and networks for PCC clients.
• Provide friendly, professional technical support by phone, email, and tickets; coordinate with PCC Specialists for escalations.
• Document work in Tuleap and PCC intranet wiki; share knowledge with team and clients; protect sensitive information.

Skills

Server administration

Networking

Firewall configuration

Windows/macOS support

TCP/IP

Troubleshooting

Communication

Tools

Proxmox

ZFS

Git

Bash

Perl

Python

Job description

PCC is seeking a technically skilled Systems Administrator to join the Client Technical Services team. You will maintain servers and networks, troubleshoot issues, and assist practices with reliable infrastructure planning and implementation.

The role blends hands-on administration with client-facing support, offering opportunities to work across networks, servers, and cloud environments while contributing to PCC’s mission of enabling pediatric care.