Hybrid Systems Administrator — CIT Hosting & Storage

General Dynamics Information Technology; Bethesda (MD); Hybrid; USD 85,000 - 120,000; Full time

Job summary

General Dynamics Information Technology is seeking a Mid Systems Administrator to join the NIH CIT Hosting and Storage Services Program in Bethesda, MD. The role is hybrid with 3 days on customer site and requires the ability to obtain a Public Trust.

Responsibilities include O&M, patching, documentation updates, and developing deployment scripts. Candidates should have 4+ years in system administration and monitoring and be comfortable with ticket resolution and SOP adherence.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 4 years supporting system administration and monitoring.
• Experience with patching and ticket resolution.
• Must be able to obtain and maintain a Public Trust.

Responsibilities

• Handles routine O&M, ticket resolution, and monitoring.
• Supports patching and configuration updates.
• Updates SOPs and documentation as directed.
• Create custom scripts for deployment, for remediation of issues, in conjunction with software deployments, or as standalone utilities.
• Provide tier three support for Desktop Support/Service Desk on application installation/configuration/functionality issues
• Document and evaluate technical issues and their workarounds or solutions.

Skills

Windows log analysis

Knowledge base documentation

Change control processes

SOP adherence

Education

BS/BA or equivalent education

Job description

General Dynamics Information Technology is seeking a Mid Systems Administrator to join the NIH CIT Hosting and Storage Services Program in Bethesda, MD. The role is hybrid with 3 days on customer site and requires the ability to obtain a Public Trust.

Responsibilities include O&M, patching, documentation updates, and developing deployment scripts. Candidates should have 4+ years in system administration and monitoring and be comfortable with ticket resolution and SOP adherence.