Mid Systems Administrator

General Dynamics Information Technology; Bethesda (MD); Hybrid; USD 85,000 - 120,000; Full time

Job summary

General Dynamics Information Technology is seeking a Mid Systems Administrator to join the NIH CIT Hosting and Storage Services Program in Bethesda, MD. The role is hybrid with 3 days on customer site and requires the ability to obtain a Public Trust.

Responsibilities include O&M, patching, documentation updates, and developing deployment scripts. Candidates should have 4+ years in system administration and monitoring and be comfortable with ticket resolution and SOP adherence.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 4 years supporting system administration and monitoring.
• Experience with patching and ticket resolution.
• Must be able to obtain and maintain a Public Trust.

Responsibilities

• Handles routine O&M, ticket resolution, and monitoring.
• Supports patching and configuration updates.
• Updates SOPs and documentation as directed.
• Create custom scripts for deployment, for remediation of issues, in conjunction with software deployments, or as standalone utilities.
• Provide tier three support for Desktop Support/Service Desk on application installation/configuration/functionality issues
• Document and evaluate technical issues and their workarounds or solutions.

Skills

Windows log analysis

Knowledge base documentation

Change control processes

SOP adherence

Education

BS/BA or equivalent education

Job description

GDIT is looking for Mid Systems Administrator to join our National Institutes of Health (NIH) CIT Hosting and Storage Services Program.

We are seeking a forward-thinking innovator who brings deep curiosity for emerging technologies and a commitment to exploring how new digital capabilities can elevate human expertise rather than replace it. Our ideal candidate champions responsible experimentation, learns quickly from iteration, and approaches complex challenges with a critical, growth minded perspective that fuels continuous modernization and meaningful impact.

HYBRID role - 3 days on customer site in Bethesda MD.

This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.

Responsibilities:

• Handles routine O&M, ticket resolution, and monitoring
• Supports patching and configuration updates
• Updates SOPs and documentation as directed
• Create custom scripts for deployment, for remediation of issues, in conjunction with software deployments, or as standalone utilities
• Provide tier three support for Desktop Support/Service Desk on application installation/configuration/functionality issues
• Document and evaluate technical issues and their workarounds or solutions.

Required Qualifications:

• BS/BA or equivalent combination of education and experience
• 4 years supporting system administration and monitoring
• Experience with patching and ticket resolution
• Skilled in following SOPs and documented procedures
• Must be able to obtain and maintain a Public Trust

Preferred Qualifications:

• Ability to correctly read and interpret Windows system, application logs and third-party application log files.
• Experience creating workaround communications and knowledge base documents.
• Experience working with change control in a large enterprise environment

GDIT IS YOUR PLACE:

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Full benefits, wellness programs, 401K matching, competitive salary, and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace

#GDITFedHealthJobs #NIHCIT