Hybrid Systems Administrator - Brooklyn Education Tech

Ascend Schools; New York (NY); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan with employer 


Generous paid time off

Professional development

Job summary

Ascend Schools seeks a Systems Administrator to support and administer the organization’s applications and infrastructure. Travel between Brooklyn schools and occasional weekend/evening work are required.

The role requires a Bachelor’s degree and 3+ years in a fast-paced environment with proficiency in multiple technical areas, including Windows Server, VoIP, and network management. Hybrid work and a competitive benefits package are offered.

Qualifications

• Bachelor’s degree from a competitive college or university.
• 3+ years of work experience in a fast-paced, rapidly evolving environment.
• Proficient in at least four technical areas: Switching/Routing/Firewalls/Load Balancing; Wireless networking; VoIP; Microsoft Server/Client; DR/Resiliency; certifications are a plus.

Responsibilities

• Deploy and manage Ascend’s physical and virtual server infrastructures.
• Develop scalable infrastructure strategy with technology team.
• Maintain voice and data networks including LAN/WAN and VoIP systems.
• Create and maintain documentation around all technologies and policies.
• Support various sites’ audio-visual needs and testing.
• Install, maintain, and troubleshoot hardware/software issues.
• Assist in implementing new technologies and respond to day-to-day requests in Zendesk.
• Engage with school staff to develop best-practice processes.
• Support core applications like Infinite Campus, Citrix ShareFile, IlluminateEd, Office 2019/365, Google Workspace, Nearpod, GoGuardian, Zendesk.

Skills

Network troubleshooting

Windows Server

VoIP technologies

Zendesk support

Documentation

Education

Bachelor’s degree

Tools

Hyper-V

Citrix ShareFile

Google Workspace

Nearpod

GoGuardian

Job description

Ascend Schools seeks a Systems Administrator to support and administer the organization’s applications and infrastructure. Travel between Brooklyn schools and occasional weekend/evening work are required.

The role requires a Bachelor’s degree and 3+ years in a fast-paced environment with proficiency in multiple technical areas, including Windows Server, VoIP, and network management. Hybrid work and a competitive benefits package are offered.