Hybrid System Administrator — Network & IT Support

THE EPOCH GROUP LC; Overland Park (KS); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Clarity Performance Solutions, located in Overland Park, KS, seeks a System Administrator for a hybrid role requiring in-office presence at least 3 days a week within 20 miles. The role involves end-user support, hardware/software/network troubleshooting, and maintaining security and connectivity across systems.

Reporting to the Chief Information Officer, this exempt, full-time position offers compensation based on experience and opportunities to collaborate with a global IT team.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of two years of experience in IT support or related field.
• Advanced knowledge of current network hardware, protocols, and standards.
• Ability to communicate technical information to nontechnical personnel.
• Confidentiality and handling sensitive information

Responsibilities

• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email, and requests for technical support.
• Provide support to users relating to both hardware, software, network, internet, and remote system connectivity.
• Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems.
• Assemble, install, configure, and evaluate computer equipment.
• Installs new software releases and system upgrades, evaluates, and installs patches and resolves software related problems.
• Completes work orders such as installing equipment, connecting, and moving devices or creating components of networks, etc.
• Develop and maintain software and hardware inventory and tracking systems; develop inventory lists and order, stock, and store electronic components.
• Perform preventive maintenance for computer, data communication, and peripheral equipment; test and adjust to appropriate standards.
• Coordinate departmental purchases of application software and provide license tracking on all centrally purchased packages such as office suites.
• Managing and maintaining local and cloud-based file storage.
• Monitoring the network for security risks and vulnerabilities.
• Performs other related duties as required to accomplish the objectives of the position.

Skills

Interpersonal communication

Analytical skills

English reading/writing

Time management

Team collaboration

Education

Bachelor’s Degree or equivalent experience

Tools

Windows & Linux OS

RBAC & security concepts

Networking basics

Job description

Clarity Performance Solutions, located in Overland Park, KS, seeks a System Administrator for a hybrid role requiring in-office presence at least 3 days a week within 20 miles. The role involves end-user support, hardware/software/network troubleshooting, and maintaining security and connectivity across systems.

Reporting to the Chief Information Officer, this exempt, full-time position offers compensation based on experience and opportunities to collaborate with a global IT team.