Hybrid Student Records Process Specialist

University of Colorado Boulder; Boulder (CO); Hybrid; USD 62,000 - 64,000; Full time

Job summary

The Office of the Registrar at CU Boulder seeks a Process Coordinator to triage and process student records and enrollment requests, primarily in PeopleSoft Campus Solutions. Roles involve handling confidential information and coordinating batch processes to maintain data integrity from matriculation to conferral.

Two positions are available, with a hybrid work modality and responsibilities across campus partners to ensure accurate and timely processing in support of CU Boulder’s academic

Qualifications

• Bachelor’s degree from an accredited four-year institution; equivalent experience and education may substitute.
• One year of experience in student records administration, enrollment services, registrar operations, or a related area.
• Experience managing time-sensitive and confidential information with a high degree of processing accuracy, attention to detail, and responsiveness to customer needs.

Responsibilities

• Analyzes complex student records and enrollment situations to determine appropriate corrective actions in accordance with university policies and procedures.
• Evaluates discrepancies identified through audits, census reporting, and system reviews to determine root causes and implement appropriate resolutions.
• Balances competing priorities and partner needs while coordinating record corrections and enrollment-related changes across campus partners.
• Manages review and assignment of registration holds and reconciliation of census reports.
• Maintains accurate business process documentation and ensures service level agreements are met.

Education

Bachelor’s degree

Job description

The Office of the Registrar at CU Boulder seeks a Process Coordinator to triage and process student records and enrollment requests, primarily in PeopleSoft Campus Solutions. Roles involve handling confidential information and coordinating batch processes to maintain data integrity from matriculation to conferral.

Two positions are available, with a hybrid work modality and responsibilities across campus partners to ensure accurate and timely processing in support of CU Boulder’s academic