Hybrid Student Loan Support Specialist

Full Sail University; Winter Park (FL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Full Sail University in Winter Park, Florida is seeking a Student Loan Management Advisor to assist students with loan repayment options. This role involves contacting students to explain repayment options and provide guidance, while maintaining a professional demeanor and high level of customer service.

The candidate will work in a hybrid model, split between remote and on-campus duties. A Bachelor's Degree is preferred, along with strong communication and problem-solving skills.

Qualifications

• Excellent customer service skills are essential.
• Ability to communicate effectively in a fast-paced environment.
• Experience with student loan management preferred.

Responsibilities

• Contact students regarding loan repayment options.
• Interact with various departments to resolve issues.
• Support the preparation of student records for audit.

Skills

Detailed-oriented

Customer service

Communication skills

Critical thinking

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Full Sail University in Winter Park, Florida is seeking a Student Loan Management Advisor to assist students with loan repayment options. This role involves contacting students to explain repayment options and provide guidance, while maintaining a professional demeanor and high level of customer service.

The candidate will work in a hybrid model, split between remote and on-campus duties. A Bachelor's Degree is preferred, along with strong communication and problem-solving skills.