Hybrid Student Financial Services Advisor

RISD - Rhode Island School of Design; Providence (RI); Híbrido; USD 52.000 - 68.000; Jornada completa

Descripción de la vacante

RISD - Rhode Island School of Design seeks a Student Financial Services Counselor to join the Student Financial Services department. This role will counsel students and families on financial aid, student accounts, eligibility, and funding, while managing outreach on outstanding balances and processing payments.

With a commitment to inclusivity and diversity, the counselor will handle inquiries, verify Title IV compliance, and support educational access through outreach and literacy programs.

Formación

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum two years of financial aid, student financial services experience, or relevant experience.
• Ability to work with and help foster a diverse and inclusive culture.
• Excellent communication, customer service, and interpersonal skills.
• Financial literacy or familiarity with financial aid.
• Strong computer skills including MS Word, Excel, student information databases, and Internet or web-based applications.

Responsabilidades

• Counsel and assist current and prospective students and families in all areas of financing their RISD education (financial aid, student accounts, student employment).
• Process, audit and reconcile student account receivables and complete outreach to resolve balances.
• Review, determine and verify student scholarship eligibility and track outside scholarships.
• Answer phone and departmental emails in a timely and professional manner.
• Assist with federal verification processes, ensuring compliance with Title IV regulations and eligibility requirements.
• Post, deposit and reconcile student payments and create statements and tax forms on request.

Conocimientos

Communication skills

Customer service

Interpersonal skills

Financial literacy

Educación

Bachelor's degree

Herramientas

MS Word

Excel

Student information databases

Internet / Web apps

Workday Student

Descripción del empleo

RISD - Rhode Island School of Design seeks a Student Financial Services Counselor to join the Student Financial Services department. This role will counsel students and families on financial aid, student accounts, eligibility, and funding, while managing outreach on outstanding balances and processing payments.

With a commitment to inclusivity and diversity, the counselor will handle inquiries, verify Title IV compliance, and support educational access through outreach and literacy programs.