Hybrid Strategic Account Executive, Healthcare Benefits

Judi Health, LLC; Colorado; Híbrido; USD 150 000 - 188 000; Tempo integral

Resumo da oferta

Judi Health, a health technology company, seeks an Account Executive to own a portfolio of commercial clients, including employers, labor/unions, and public sector accounts. You will shape client strategy, lead engagement, and drive retention by collaborating with internal partners across operations, analytics, and compliance.

Hybrid work across NYC/Denver/Charlotte is offered. The role requires strategic thinking, excellent communication, and the ability to translate data into actionable

Qualificações

• Bachelor's degree in health administration, business, or related field, or equivalent relevant professional experience.
• 3+ years of experience in healthcare, pharmacy benefits, or account management supporting commercial clients.
• Ability to lead client relationships and operate with confidence in client-facing settings.
• Strong business acumen and ability to connect data, market dynamics, and client goals into a cohesive strategy.
• Experience navigating renewal cycles, contract discussions, and competitive retention strategies.
• Excellent communication, presentation, and interpersonal skills with the ability to influence across all levels.
• Proven ability to manage multiple priorities and deadlines effectively.
• Proficient in Microsoft Office; strong Excel and data interpretation skills preferred.
• Ability to travel up to 25%.

Responsabilidades

• Serve as the primary relationship lead for an assigned book of business, building trusted stakeholder relationships and leading the account strategy, plan, and recommendations aligned to client goals, benefit philosophy, and business objectives.
• Act as the quarterback of the broader account team, providing leadership across internal partners and ensuring clarity on roles, priorities, deliverables, and client commitments.
• Drive a high-quality client experience through proactive account leadership, risk identification, issue resolution, and retention-focused execution.
• Lead client-facing interactions, including stewardship meetings, QBRs, renewals, and strategic issue resolution. Independence and stakeholder seniority will scale with experience.
• Translate reporting, trend data, market insights, and operational performance into clear, actionable recommendations and client-specific narratives.
• Own the renewal process for assigned accounts, including strategic positioning, internal alignment, and competitive defense.
• Support implementation effots of clients, including but not limited to strategic review of plan design documentation to create plan design for intended client implementation; support pre- and post go-live testing, claims review and support to ensure proper setup and escalation handling.
• Contract support during the sales process, with transitional ownership and management through the lifecycle of the client.
• Support member and client satisfaction execution and net promoter score goals.
• Lead regulatory and compliance components.
• Identify and pursue opportunities for cross-sell and upsell of ancillary services and products to drive account expansion and deepen client value.
• Maintain knowledge of contractual obligations, financial terms, performance guarantees, cost drivers, and reporting/compliance requirements across the assigned book of business, and lead related client discussions as needed.
• Partner with internal teams including underwriting, analytics, and finance to ensure alignment between commercial commitments and operational execution.
• Partner closely with Clinical Account Consultants and other SMEs to ensure clinical strategy is effectively integrated into the broader client narrative and recommendations.
• Maintain a strong working knowledge of Judi Health products, services, and strategic priorities in order to answer client questions accurately and position solutions effectively.
• Review and advise on product and service enhancements to ensure evolving capabilities align with client expectations and market needs.
• Support prospective sales initiatives including capability presentations and finalist support both live and virtually.
• Identify and contribute to process improvement efforts across Judi Health to improve consistency, scalability, and the overall client experience.
• Other duties as assigned.

Conhecimentos

Leadership

Client relationships

Communication

Time management

Data interpretation

Presentation

Formação académica

Bachelor's degree

Ferramentas

Excel

Microsoft Office

Descrição da oferta de emprego

Judi Health, a health technology company, seeks an Account Executive to own a portfolio of commercial clients, including employers, labor/unions, and public sector accounts. You will shape client strategy, lead engagement, and drive retention by collaborating with internal partners across operations, analytics, and compliance.

Hybrid work across NYC/Denver/Charlotte is offered. The role requires strategic thinking, excellent communication, and the ability to translate data into actionable