Hybrid Store Operations Leader

Grainger; Little Rock (AR); Hybrid; USD 57,000 - 96,000; Full time

Job summary

Grainger is seeking a Store Manager in the Little Rock area to lead all service and operations for a branch, align with the network's strategic vision, and drive performance and safety in the workplace.

You will oversee budgeting, staffing, and performance management, ensuring excellent customer service and cost efficiency, with focus on CI and staff development within a hybrid work model.

Qualifications

• Bachelor's Degree or equivalent experience preferred.
• 3+ years Leadership experience required.
• Lead non-exempt, individual contributors.
• Lead initiatives, manage projects and drive change.
• Project management, planning and facilitation skills.
• Effective time management.
• Influence stakeholders and align cross-functional teams.
• Strong acumen in Microsoft products, PowerBI, SAP and other systems.
• Driving results.
• Verbal and written communication.

Responsibilities

• Direct strategic, operational, and financial performance of a single branch location by communicating company goals, leading through change, and maintaining service standards to achieve preferred supplier status through excellent products and safe, effective workplaces.
• Make data-driven decisions to support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
• Foster strong internal and external partnerships to position the branch network and technical expertise as key differentiators.
• Manage operating expenses to meet financial targets, eliminating non-value-added activities.
• Collaborate with business partners to identify and pursue branch growth opportunities and achieve staffing model targets for flexibility and efficiency.
• Drive continuous improvement by encouraging team participation in CI initiatives and ensuring compliance with branch quality standards and service excellence.
• Create safe, secure, and well-maintained branch facilities, enforcing adherence to all laws, company policies, and contract requirements.
• Cultivate an engaging and inclusive work environment through open communication, professional development, and succession planning.
• Execute talent management strategies while managing staffing targets including bench recruiting, onboarding, coaching, performance reviews, and recognition to drive team engagement.

Skills

Leadership

Project management

Communication

Influence stakeholders

Education

Bachelor's Degree or equivalent experience

Tools

PowerBI

SAP

Microsoft Office

Job description

Grainger is seeking a Store Manager in the Little Rock area to lead all service and operations for a branch, align with the network's strategic vision, and drive performance and safety in the workplace.

You will oversee budgeting, staffing, and performance management, ensuring excellent customer service and cost efficiency, with focus on CI and staff development within a hybrid work model.