Hybrid SRE — Application Support & Uptime Automation

Diversified Services Network; Peoria (IL); Hybrid; USD 95,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. is hiring a Site Reliability Engineer (SRE) – Application Support to triage, investigate, and resolve tickets for critical business applications. The role blends hands-on support with automation and monitoring, with periodic off-shift duties.

Requires 2–4 years in cloud-based application support or 6+ years with a relevant cert, plus strong AWS, Snowflake, and scripting skills. Hybrid work in Chicago or Peoria; benefits included.

Qualifications

• Bachelor's or master's degree with 2–4 years in application support for cloud-based apps.
• Or no degree with a relevant cert and 6+ years of experience.

Responsibilities

• Triage and resolve support tickets per SLAs.
• Investigate application failures and perform statistical analysis.
• Develop automation scripts to detect and fix issues.
• Monitor availability and performance of applications.
• Collaborate cross-functionally, including external partners.

Skills

Python scripting

SQL

JSON

Cloud monitoring

Problem solving

Cross‑functional collaboration

Education

Bachelor's degree in a related field

Master's degree in a related field

Tools

Snowflake

AWS

Grafana

AppDynamics

ThousandEyes

ADO pipeline framework

Job description

Diversified Services Network, Inc. is hiring a Site Reliability Engineer (SRE) – Application Support to triage, investigate, and resolve tickets for critical business applications. The role blends hands-on support with automation and monitoring, with periodic off-shift duties.

Requires 2–4 years in cloud-based application support or 6+ years with a relevant cert, plus strong AWS, Snowflake, and scripting skills. Hybrid work in Chicago or Peoria; benefits included.