Hybrid Specialty Pharmacy Technician – Call Center Focus

Banner Health; Chandler (AZ); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Work from home available

Job summary

Banner Health's Specialty Pharmacy team is seeking a Technician to support preparation, dispensing, and patient communications. You’ll work in a call-center environment with inbound and outbound calls, focusing on adherence and patient access to medications.

The role includes on-the-job training and potential remote work once metrics are met. The position requires Arizona pharmacy technician licensure or intern licensure with certification, and at least one year of experience in a pharmacy

Qualifications

• Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.
• Minimum of one year of pharmacy technician experience.
• Ability to attend and successfully complete 160 hours of on the job training.

Responsibilities

• Enroll selected patients in specialty pharmacy services and input information into Specialty Pharmacy software.
• Communicate with patients over the phone to overcome financial barriers to treatment.
• Provide adherence management and adherence improvement services.
• Assist with accreditation, licensure, payer contracts, and REMS program records.
• Assist with expanding scope and continuous quality improvement initiatives.
• Collaborate with specialty pharmacists and Fulfillment Center team for patient experience.
• Prepare, dispense, and compound medications under supervision of a pharmacist.
• Follow policies, procedures and regulatory requirements.

Education

Pharmacy Technician licensure

Pharmacy Technician certification

AZ Board of Pharmacy Wallet Card

Job description

Banner Health's Specialty Pharmacy team is seeking a Technician to support preparation, dispensing, and patient communications. You’ll work in a call-center environment with inbound and outbound calls, focusing on adherence and patient access to medications.

The role includes on-the-job training and potential remote work once metrics are met. The position requires Arizona pharmacy technician licensure or intern licensure with certification, and at least one year of experience in a pharmacy