Hybrid Solutions Architect — Utility Digital Transformation

Itron; Chicago (IL); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work schedule

Annual bonus program

401k matching

Employee stock purchase plan

Job summary

Itron is seeking a Solutions Architect to design, document, and deliver end-to-end software solutions for utility digital transformation initiatives. This role partners with customers, Product, Engineering, and Customer Operations teams to create scalable, innovative solutions that align with business goals and operational requirements.

The ideal candidate will have 5-7 years of experience in enterprise software architecture, strong systems integration skills, and a customer-centric mindset.

Qualifications

• 5-7 years of experience designing, implementing, supporting, or architecting complex enterprise software solutions.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or an equivalent combination of education, training, and practical experience.
• Strong technical foundation in software architecture, systems integration, enterprise applications, cloud technologies, or technology implementation.
• Experience gathering, analyzing, and translating business and technical requirements into actionable solution designs.
• Demonstrated ability to build authentic relationships and collaborate effectively with customers, business stakeholders, and technical teams.
• Strong problem-solving skills with the ability to evaluate complex challenges and develop practical, scalable solutions.

Responsibilities

• Partner with customers and stakeholders to understand business goals, technical environments, and operational requirements through consultative engagement, discovery sessions, and solution design workshops.
• Translate customer needs into scalable, innovative, and sustainable solution recommendations that align with business objectives and operational priorities.
• Design end-to-end software solutions that integrate seamlessly with existing customer systems, processes, and technology ecosystems.
• Lead requirements gathering, business process analysis, process mapping, and solution documentation for enterprise software implementations.
• Architect and support integrations between business-critical applications, platforms, and data environments using APIs and other integration methods.
• Collaborate cross-functionally with Product, Engineering, Customer Operations, and implementation teams to deliver customer-centric solutions that drive adoption and long-term value.
• Serve as a trusted advisor by balancing technical, operational, and business requirements to guide customers toward successful outcomes.
• Develop architecture diagrams, technical specifications, solution documentation, and implementation artifacts that support delivery excellence.
• Contribute to architecture standards, governance practices, and continuous improvement initiatives that enhance scalability, quality, maintainability, and innovation.
• Foster an inclusive, collaborative, and agile working environment that encourages knowledge sharing, problem-solving, and continuous learning.
• Support digital transformation initiatives within utility and energy organizations by aligning technology solutions with customer business strategies.
• Remain accountable for solution quality, customer satisfaction, and successful project outcomes from design through implementation.

Skills

Enterprise software architecture

Systems integration

Cloud technologies

Requirements gathering

Stakeholder collaboration

Agile

Presentation skills

Education

Bachelor's degree in Computer Science or related field

Tools

SAP

IBM Maximo

Esri ArcGIS

GIS

Work management systems

Asset management systems

Job description

Itron is seeking a Solutions Architect to design, document, and deliver end-to-end software solutions for utility digital transformation initiatives. This role partners with customers, Product, Engineering, and Customer Operations teams to create scalable, innovative solutions that align with business goals and operational requirements.

The ideal candidate will have 5-7 years of experience in enterprise software architecture, strong systems integration skills, and a customer-centric mindset.