Hybrid Solar Maintenance Client Ops Coordinator

Solar Solution; Washington (District of Columbia); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Job summary

Solar Solution in Washington, DC is seeking a Solar Maintenance Client Operations Coordinator to act as the front-facing liaison for clients, manage maintenance requests, schedule field crews, and ensure timely service resolution. The role requires proactive communication and problem-solving to keep projects moving smoothly.

The candidate will interact with both technical teams and clients, maintain accurate service records, and contribute to operational improvements while representing the

Qualifications

• 3+ years in client-facing operations, service management.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong organizational skills and attention to detail.
• Comfort interacting with both technical teams and non-technical clients.

Responsibilities

• Serve as contact for maintenance-related client inquiries.
• Receive, log, and assess service requests and system concerns.
• Coordinate maintenance appointments with internal crews and subcontractors.
• Review monitoring data and identify potential system issues before dispatch.
• Maintain accurate service records in CRM or internal systems.

Skills

Communication skills

Client-facing

Project management

Multitasking

Organizational skills

Technical communication

Tools

Monday.com

SolarEdge/Enphase knowledge

Job description

Solar Solution in Washington, DC is seeking a Solar Maintenance Client Operations Coordinator to act as the front-facing liaison for clients, manage maintenance requests, schedule field crews, and ensure timely service resolution. The role requires proactive communication and problem-solving to keep projects moving smoothly.

The candidate will interact with both technical teams and clients, maintain accurate service records, and contribute to operational improvements while representing the