Hybrid Small-Group Benefits Account Manager (NY/NJ/CT)

Dickerson Group; United States; Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k)

Paid time off

Professional development

Job summary

Alera Group is seeking an Employee Benefits Account Manager - Small Group to manage a book of small-group clients across the Tri-State area, delivering day-to-day service, renewal support, and benefits administration.

The role focuses on NY, NJ, and CT markets with both fully insured and level-funded plans, and a hybrid work arrangement. Local office presence is expected for training and client visits.

Qualifications

• 2+ years of Employee Benefits account management or client service experience.
• Experience with small-group benefits and both fully insured and level-funded plans.
• Ability to manage a high-volume book of business with multiple deadlines.
• Strong organizational skills and attention to detail.
• Effective communication with clients, carriers, and internal partners.

Responsibilities

• Manage a book of small-group Employee Benefits clients across NY, NJ, and CT.
• Serve as primary client contact, delivering responsive day-to-day service.
• Manage renewals from start to finish, coordinating with carriers and implementing options.
• Collaborate with carriers and internal teams to resolve eligibility, enrollment, and billing issues.
• Support clients with benefit changes, open enrollment, and ongoing administration.
• Review benefit summaries and renewal materials for accuracy.
• Help clients understand benefit options and carrier requirements.
• Handle multiple accounts, deadlines, and service needs with accuracy.

Skills

Client service

Account management

Relationship management

Multi-state market knowledge

MS Office proficiency

Job description

Alera Group is seeking an Employee Benefits Account Manager - Small Group to manage a book of small-group clients across the Tri-State area, delivering day-to-day service, renewal support, and benefits administration.

The role focuses on NY, NJ, and CT markets with both fully insured and level-funded plans, and a hybrid work arrangement. Local office presence is expected for training and client visits.