Hybrid Service & Maintenance Coordinator

Western Mechanical Solutions, LLC; Denver (CO); Hybrid; USD 33,000 - 40,000; Full time

Job summary

Western Mechanical Solutions is seeking a Service & Maintenance Coordinator to be the main point of contact for customers and to coordinate service activities with the team for timely, accurate completion. You will support growth of the service department with strong attention to detail and excellent organization.

This hybrid role requires effective communication with customers, the Parts Department, and field staff, while maintaining safety, quality, and professional standards.

Qualifications

• Customer service focus with strong organization and attention to detail.
• Hybrid role requiring at least two in-office days per week.
• Coordinate, schedule, bill service needs and agreements for equipment.
• Maintain Service Database and create/ update SOPs.
• Must pass background check and have a valid driver’s license.

Responsibilities

• Coordinate service calls and agreements with parts department availability.
• Schedule, assist, and bill service activities.
• Maintain fleet records, registrations, maintenance schedules, and inspections.
• Provide admin support to the Service Manager and cross-train others.
• Communicate effectively via email, phone, and in person; adapt to a fast-paced environment.
• Maintain a professional appearance and attitude.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Tools

Microsoft Office

CRM

QuickBooks

WMS systems

Job description

Western Mechanical Solutions is seeking a Service & Maintenance Coordinator to be the main point of contact for customers and to coordinate service activities with the team for timely, accurate completion. You will support growth of the service department with strong attention to detail and excellent organization.

This hybrid role requires effective communication with customers, the Parts Department, and field staff, while maintaining safety, quality, and professional standards.