Hybrid Service Desk Technician - Veterinary IT Support

Joseyranchpethospital; Dallas (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company contribution

Paid Time Off

Tuition Assistance Program

Job summary

A veterinary services company in Dallas, TX, is seeking a Service Desk Technician to support veterinary practices with network maintenance and troubleshooting. The role involves providing remote and onsite support, managing projects, and ensuring efficient network operations. Ideal candidates will have at least 3 years of IT experience, good communication skills, and problem-solving abilities. The position offers a hybrid work schedule after onboarding and includes competitive benefits.

Qualifications

• Minimum 3 years experience in Information Technology and customer service.
• Exposure to Microsoft server operating systems and server platforms.
• Able to excel in fast-paced, competing deadline situations.

Responsibilities

• Provide remote support to veterinary practices to resolve technical issues.
• Manage and maintain the network for all hospitals and Service Center locations.
• Assist in executing technology projects including hardware refreshes.

Skills

Exceptional problem-solving skills

Strong written and verbal communication skills

Ability to work well in a team environment

Multi-tasking

Education

Bachelor's Degree in Business Administration or Information Systems

Tools

Microsoft server operating systems

Job description

A veterinary services company in Dallas, TX, is seeking a Service Desk Technician to support veterinary practices with network maintenance and troubleshooting. The role involves providing remote and onsite support, managing projects, and ensuring efficient network operations. Ideal candidates will have at least 3 years of IT experience, good communication skills, and problem-solving abilities. The position offers a hybrid work schedule after onboarding and includes competitive benefits.