Hybrid Senior Qualitative Insights Director

MERGE; United States; Hybrid; USD 130,000 - 191,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Paid time off

Job summary

MERGE is a marketing and technology agency at the intersection of health and wellness, delivering human-first insights for client brands. The Senior Qualitative Insight Director leads high-impact research projects, mentors strategists, and maintains strong client relationships while driving strategic quality and storytelling excellence. Hybrid work is standard in major U.S.

hubs. The role emphasizes rigorous study design, live moderation, and actionable recommendations to help clients achieve

Qualifications

• 7+ years experience moderating and delivering client deliverables in a market research/agency setting.
• Aligns with Merge values: People, Commitment, Aspiration, Trustworthiness & Impact.
• Willingness to travel and schedule flexibility to meet project needs.
• Compliant with time-tracking; adheres to training and healthcare industry guidelines.

Responsibilities

• Lead and execute projects on time, meeting client objectives.
• Proactively adjust approach, design, and objectives as needed.
• Design studies, draft proposals, and craft effective discussion guides.
• Moderate interviews and online engagements (Communities, Remesh, etc.).
• Develop insights into larger story and connect to client goals.
• Mentor strategists and contribute to research framework innovations.

Skills

Moderating

Client deliverables

Travel flexibility

Time-tracking compliance

Healthcare regulations

Tools

Remesh

Job description

MERGE is a marketing and technology agency at the intersection of health and wellness, delivering human-first insights for client brands. The Senior Qualitative Insight Director leads high-impact research projects, mentors strategists, and maintains strong client relationships while driving strategic quality and storytelling excellence. Hybrid work is standard in major U.S.

hubs. The role emphasizes rigorous study design, live moderation, and actionable recommendations to help clients achieve