Hybrid Senior Product Manager, Pro Sales Digital Solutions

Ford Motor Company

Dearborn (MI)

Hybrid

USD 133,000 - 251,000

Full time

3 days ago

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Benefits offered by this job

Healthcare benefits

Hybrid work arrangement

Tuition assistance

Vehicle discount program

Job summary

Ford Motor Company in Dearborn, MI, seeks a Senior Product Manager to lead digital products and capabilities, translating customer and business needs into prioritized investments and measurable outcomes. You will collaborate with engineering, UX, analytics and regional partners to define strategy and multi-quarter roadmaps, ensuring value delivery and adoption.

You will guide epic and feature requirements, align stakeholders, and drive delivery with a focus on customer value, business impact,

Qualifications

Bachelor’s degree or equivalent combination of relevant education and experience.
5+ years in digital/software product management within Agile environments.
3+ years in product leadership roles (PM/PO) with strategy & roadmaps.
Experience aligning customer needs with measurable product outcomes.
Experience collaborating with engineering, UX, analytics and stakeholders across regions.
Proficiency using AI-enabled capabilities to improve product discovery and decision-making.

Responsibilities

Define and communicate the product vision, strategy, objectives and priorities aligned to customer needs and business goals.
Clearly articulate why an opportunity matters, what outcome or capability should be delivered, and why it should be prioritized now.
Develop and maintain multi-quarter, outcome-oriented product roadmaps that communicate strategic direction, expected value and measurable goals.
Partner with business stakeholders and business partners across regions to understand strategic priorities, customer challenges, operational pain points and market opportunities.
Lead product discovery through customer interviews, stakeholder workshops, analytics, user research, experimentation and opportunity assessment.
Validate product opportunities and assumptions using customer feedback, qualitative and quantitative insights, and evidence-based decision-making.
Define product objectives, key performance indicators and success measures; regularly review results and use insights to guide future investment and roadmap decisions.
Own epic- and feature-level requirements, including problem statements, intended outcomes, scope, constraints and acceptance criteria.
Prioritize features and product investments based on customer value, business impact, strategic alignment, evidence, risk, dependencies and available capacity.
Collaborate with Engineering Managers to obtain estimates, understand technical constraints and sequence prioritized work into achievable quarterly plans.
Work with UX leaders and designers to ensure customer needs are understood, experiences are validated and design direction supports the intended product outcomes.
Remain engaged throughout delivery as the source of product context, priority decisions and acceptance criteria while Engineering leads story decomposition, ceremonies and execution.
Coordinate product-related stakeholders, dependencies, approvals and decisions required to support successful delivery and adoption.
Lead or coordinate user acceptance testing, review completed work against acceptance criteria and provide timely product acceptance and go-live approval.
Lead stakeholder roadmap reviews, prioritization discussions, product demonstrations and outcome reporting with clear communication of decisions and tradeoffs.
Build alignment across business functions, technical disciplines, leadership levels, cultures and geographic regions, including teams working across multiple time zones.
Use Ford-approved AI capabilities to accelerate product discovery, research synthesis, analysis, planning, documentation and stakeholder communication.
Identify practical opportunities where AI can improve the customer experience, employee productivity, operational efficiency or product outcomes while following company policies and responsible-use expectations.
Continuously learn and adopt approved tools and modern product-management practices, including Ford's internal PM tool Krystal where appropriate.
Mentor and coach other Product Managers and contribute to consistent, outcome-oriented product-management practices across the organization.