Hybrid Senior Policy & Program Operations Administrator

State of Illinois

Chicago (IL)

Hybrid

USD 110,000 - 131,000

Full time

13 days ago

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Benefits offered by this job

Flexible work schedule
Paid holidays
Public Service Loan Forgiveness
GI Bill Benefits eligibility

Job summary

State of Illinois seeks a Policy and Program Operations Administrator to oversee the Division of Family and Community Services’ E&T policy and program operations. The role requires strategic leadership across SNAP E&T, TANF E&T, and related workforce initiatives to design, implement, and monitor policy and program outcomes.

The ideal candidate will have strong policy acumen, extensive administrative experience, and a track record of working with federal and state partners to improve access and

Qualifications

  • Requires four (4) years college with course work in social or human services.
  • Requires four (4) years progressively responsible administrative employment and training policy and program experience.

Responsibilities

  • Oversee E&T policy and program operations statewide.
  • Lead design and execution of policy and programmatic efforts for E&T access, effectiveness, quality, and compliance.
  • Establish and maintain relations with the Illinois General Assembly, Governor's Office, and other agencies.
  • Define and evaluate data to inform managerial decision‑making.

Skills

Policy knowledge
Leadership
Communication
Policy interpretation

Education

Four-year college degree in social or human services

Tools

Advanced Microsoft Excel
SharePoint

Job description

State of Illinois seeks a Policy and Program Operations Administrator to oversee the Division of Family and Community Services’ E&T policy and program operations. The role requires strategic leadership across SNAP E&T, TANF E&T, and related workforce initiatives to design, implement, and monitor policy and program outcomes.

The ideal candidate will have strong policy acumen, extensive administrative experience, and a track record of working with federal and state partners to improve access and

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