Hybrid Senior Operations Technician - Commercial Insurance

001 Sentry Insurance Company; Stevens Point (WI); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Hybrid Flexibility

Tuition reimbursement

Comprehensive benefits

Job summary

Sentry, Stevens Point, WI, is seeking an Operations Technician Senior to support commercial lines operational and underwriting processes, handling policy transactions and documentation. You will assist underwriting, sales producers, and agents, ensuring proper records in compliance with standards.

The role emphasizes data accuracy, timely processing of new/renewals, and collaboration in a team environment, with opportunities for professional development and cross-functional learning.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• Experience supporting commercial lines insurance operations preferred.
• Strong verbal and written communication; teamwork and reliability.

Responsibilities

• Respond to internal and external information requests via email and phone.
• Document and maintain customer policy information; ensure data accuracy.
• Process and release policy documents, such as certificates of insurance.
• Provide operations support for new/renewal transactions and policy updates.
• Provide general administrative support and participate in process improvements.

Skills

Communication skills

Teamwork

Organizational skills

Education

High School Diploma or equivalent

Associate Degree preferred

Job description

Sentry, Stevens Point, WI, is seeking an Operations Technician Senior to support commercial lines operational and underwriting processes, handling policy transactions and documentation. You will assist underwriting, sales producers, and agents, ensuring proper records in compliance with standards.

The role emphasizes data accuracy, timely processing of new/renewals, and collaboration in a team environment, with opportunities for professional development and cross-functional learning.