Senior Policy Operations Technician (Hybrid)

Sentry; Stevens Point (WI); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Hybrid Flexibility

Dining on Us

Continuous Learning

Comprehensive Benefits

Paid Time Off

401(k) company match

Job summary

Sentry is seeking an Operations Technician Senior to join the Stevens Point, WI office. You will support commercial lines operational and underwriting by handling policy transactions for new or renewal CL business, ensuring proper documentation and records management in line with regulatory and Sentry standards.

You will work with internal teams to process transactions, manage production issues, and use multiple systems to support Transportation and Regional businesses, while applying

Qualifications

• Ability to process policy transactions for new or renewal CL business.
• Ability to study and resolve production issues with good judgment.

Responsibilities

• Provide operations support, including processing of new and renewal transactions and policy updates.
• Perform moderately complex operations support duties and handle production problem listings.
• Utilize various systems to manage requests related to Transportation and Regional businesses.
• Use problem-solving skills to resolve problems and provide service insights.
• Demonstrate multitasking, time management and attention to detail.

Skills

Problem solving

Multitasking

Attention to detail

Team collaboration

Regulatory compliance

Tools

Sentry systems

Job description

Sentry is seeking an Operations Technician Senior to join the Stevens Point, WI office. You will support commercial lines operational and underwriting by handling policy transactions for new or renewal CL business, ensuring proper documentation and records management in line with regulatory and Sentry standards.

You will work with internal teams to process transactions, manage production issues, and use multiple systems to support Transportation and Regional businesses, while applying