Hybrid Senior Multicultural Outreach Leader

City of Mountain View; Mountain View (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

City of Mountain View seeks a Senior Outreach Coordinator to lead a multilingual outreach program within the City Manager's Office. You will oversee a team and work to improve language access for City services, shaping outreach strategies that engage residents across cultures.

You’ll coordinate translations, interpretation at meetings, and advisory input for departments on language access, while managing program budgets and contracts to support events and initiatives.

Qualifications

• Minimum qualifications include a relevant bachelor’s degree and three years of professional experience in community outreach, public engagement, multilingual communications, or a related field.
• Proficiency in English and either Spanish or Mandarin, including writing, translation, and verbal interpretation; language test required during screening.
• Supervisory experience is preferred, and a translation/interpretation certificate is desirable.

Responsibilities

• Lead a multilingual team and oversee the Multicultural Engagement Program.
• Coordinate translations of city communications and interpretation at public meetings.
• Advise City departments on language access and multicultural outreach.
• Manage the program budget and contracts for interpretation services.

Skills

Multilingual communication

Team leadership

Public engagement

Project coordination

Education

Bachelor’s degree in a relevant field

Job description

City of Mountain View seeks a Senior Outreach Coordinator to lead a multilingual outreach program within the City Manager's Office. You will oversee a team and work to improve language access for City services, shaping outreach strategies that engage residents across cultures.

You’ll coordinate translations, interpretation at meetings, and advisory input for departments on language access, while managing program budgets and contracts to support events and initiatives.