Senior Community Advocate (Bilingual)

County of San Mateo; San Carlos (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

The County of San Mateo’s Vocational Rehabilitation Services Division seeks an experienced Senior Community Worker to provide advanced community services for socially and economically disadvantaged individuals. The role includes counseling, outreach, case management, needs assessment and plan development, and may involve group and individual instruction.

The ideal candidate will be fluent in English and Spanish, work with autonomy, collaborate with community partners, and maintain thorough

Qualifications

• Two years of experience providing community services of a remedial and educational nature.
• Experience counseling and conducting outreach to the client population served.
• Ability to read, write and speak Spanish.

Responsibilities

• Provide individual support in developing independent job skills at the worksite to assist the client in maintaining employment.
• Assess the client and employer needs and the work environment; observe, shadow, train, coach, create and provide tools, model, interpret, and monitor the client onsite in employer facilities to support and facilitate client success.
• Educate and assist in assimilation in the workplace; develop solutions, often immediate, to problems and situations as they arise.
• Assist the client in resolving differences or challenges in the workplace; mediate differences between co-workers and employers when necessary.
• Participate in team meetings to discuss client strengths, challenges, and resources available to support the client.
• Maintain clear and concise documentation including letters, reports and case notes, utilizing the case management system.

Skills

Bilingual English/Spanish

Customer service

Team collaboration

Communication skills

Decision making

Organization

Tools

Microsoft Word

Excel

PowerPoint

TEAMS

Outlook

Job description

The County of San Mateo’s Vocational Rehabilitation Services Division seeks an experienced Senior Community Worker to provide advanced community services for socially and economically disadvantaged individuals. The role includes counseling, outreach, case management, needs assessment and plan development, and may involve group and individual instruction.

The ideal candidate will be fluent in English and Spanish, work with autonomy, collaborate with community partners, and maintain thorough