Remote Senior Manager, Outreach Strategy & Operations

Communication Service for the Deaf, Inc; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Communication Service for the Deaf, Inc. seeks a Senior Manager of Outreach Strategy and Operations to translate statewide outreach strategy into scalable plans across California and beyond.

You will lead senior-level outreach performance, partnerships, and operational planning while collaborating with the Outreach Director and other program teams. You will supervise managers, coach staff, and guide program delivery to meet contract requirements and program goals, ensuring effective outreach

Qualifications

• Minimum 3 years in the past 10 years leading community outreach activities.
• Minimum 5 years supervising teams of 20 or more in large, geographically dispersed programs.
• Minimum 5 years building relationships with clients and stakeholders and communicating to executives.

Responsibilities

• Lead development and implementation of operational plans translating statewide strategy into regional activities.
• Develop recommendations for outreach priorities using performance data, partner activity, and program goals.
• Monitor statewide outreach performance and identify gaps, barriers, and opportunities.
• Lead statewide or multi-regional partnership initiatives with internal teams as needed.
• Prepare outreach reports, presentations, and recommendations for leadership and stakeholders.
• Establish mechanisms to assess effectiveness and quality of outreach activities using feedback and data.
• Provide senior-level coaching and leadership development to outreach managers and staff.
• Supervise the outreach manager and guide performance and workload toward objectives.

Skills

Community outreach

Stakeholder engagement

Leadership

Performance management

Project planning

Policy development

Job description

Communication Service for the Deaf, Inc. seeks a Senior Manager of Outreach Strategy and Operations to translate statewide outreach strategy into scalable plans across California and beyond.

You will lead senior-level outreach performance, partnerships, and operational planning while collaborating with the Outreach Director and other program teams. You will supervise managers, coach staff, and guide program delivery to meet contract requirements and program goals, ensuring effective outreach