Hybrid Senior Content Delivery Lead

MSD; Pennsylvania; Híbrido; USD 142.000 - 224.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Long-term incentive

Comprehensive benefits

Descripción de la vacante

MSD is seeking an Associate Director, Content Delivery to lead end-to-end content creation, approval, production, and publishing services for multiple Agile teams. You will drive improvements in speed, quality, and engagement while aligning with governance and compliance at scale.

You will collaborate with Content Delivery Program Leadership to evolve service models, optimize workflows, and enable AI-enabled, scalable operating models across the Content Hub and Digital Production & Publishing

Formación

• 8–10+ years of experience in marketing operations, content operations, or related fields.
• Experience in Agile or sprint-based marketing environments and managing complex delivery models.
• Strong communication and stakeholder management skills in cross-functional teams.

Responsabilidades

• Oversee end-to-end Content Hub and DPP delivery service for Agile teams.
• Drive improvements in speed, quality, and customer engagement across content disciplines.
• Monitor metrics and enforce governance, quality, and scalable operations.
• Lead change management and partner with leaders to optimize delivery models.

Conocimientos

Marketing operations

Content operations

Agile marketing

Stakeholder management

Cross-functional leadership

Educación

Bachelor's degree in Marketing, Business, Information Systems, Digital, Communications

Herramientas

MarTech ecosystem

Content lifecycle tools

Descripción del empleo

MSD is seeking an Associate Director, Content Delivery to lead end-to-end content creation, approval, production, and publishing services for multiple Agile teams. You will drive improvements in speed, quality, and engagement while aligning with governance and compliance at scale.

You will collaborate with Content Delivery Program Leadership to evolve service models, optimize workflows, and enable AI-enabled, scalable operating models across the Content Hub and Digital Production & Publishing