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A leading administrative support firm seeks a Hybrid Senior Administrative Assistant in Columbus, OH. This role provides essential administrative and secretarial support while managing various projects in a dynamic environment. The ideal candidate will possess strong organizational skills and a commitment to customer service, with opportunities for growth and a comprehensive benefits package.
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.
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The Administrative Assistant provides administrative and secretarial support to the site/office as well as assists with special projects under the pressure of frequent interruptions and changes in priorities.
Location: Columbus, OH
Schedule: Mon-Fri; 8:30am - 5:30pm EST
Pay: $23.65 - $ 24.58/hour
Benefits:
Job duties
(* denotes an “essential function”)
■ *Utilize appropriate logs and/or tracking software for all administrative support work
■ *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
■ *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
■ *Use established procedures, standards and formats to complete administrative requests to client satisfaction
■ *Communicate with team members, lead, supervisor or client on job or deadline concerns
■ *Meet contracted deadlines for service delivery to our clients
■ *Troubleshoot basic software or hardware problems
■ Help to foster a proactive environment of continuous service enhancement and relationship building with the client
■ Perform quality assurance on work of others, as requested
■ Adhere to Williams Lea policies, in addition to client policies
■ Use equipment and supplies in a cost efficient manner
Job qualifications
■ High school diploma or equivalent
■ Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment
■ Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
■ Familiar with other software programs for providing administrative support
■ Strong attention to detail; able to work on multiple projects simultaneously
■ Must have good organizational skills
■ Must be able to meet deadlines and complete all projects in a timely manner
■ Ability to handle sensitive and/or confidential documents and information
■ Able to exercise good judgment to make decisions that conform to business needs and policy
■ Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
■ Ability to maintain professional composure when working with immediate deadlines
■ Ability to work both independently and collaboratively as part of a team
■ Ability to work in a fast paced environment
■ Ability to communicate professionally both verbally and in writing
■ Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
■ Must be self-motivated with a positive attitude
■ Proven customer service skills are required in order to create, maintain and enhance customer relationships
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.