Hybrid Senior Admin & Operations Lead (Public Sector)

Civic Recruitment Limited; Kettering (OH); Hybrid; USD 43,000 - 57,000; Full time

Job summary

Civic Recruitment Limited is seeking an Administrative Lead for a 12-15 month contract within Adult Social Care. The role coordinates administrative workflows, reports, and service processes, while working with clinical leads, managers and the public to deliver high-quality statutory services.

Applicants should have supervisory experience, strong MS Excel skills, and the ability to engage with diverse stakeholders. Hybrid work arrangement after onsite training is required.

Qualifications

• Experience in a busy administrative or business support environment.
• Supervisory or team coordination experience with the confidence to guide staff.
• Excellent organisational and data reporting skills using MS Excel and related tools.

Responsibilities

• Oversee the workflow and day-to-day activities of administrative staff across both teams.
• Provide guidance and supervision to administrative staff and ensure priority work is completed.
• Collaborate with clinical leads on operational priorities and HR-related matters.
• Support recruitment processes, sickness monitoring, audits and other workforce activities.
• Manage two public-facing service inboxes and ensure timely responses.
• Assist with audits, file searches and SARs in collaboration with the Business Team.
• Arrange interpreters for home visits and organise training sessions and DFS assessments.

Skills

Team coordination

Supervisory experience

Communication skills

Public sector awareness

Tools

Microsoft Excel

ERP systems

Job description

Civic Recruitment Limited is seeking an Administrative Lead for a 12-15 month contract within Adult Social Care. The role coordinates administrative workflows, reports, and service processes, while working with clinical leads, managers and the public to deliver high-quality statutory services.

Applicants should have supervisory experience, strong MS Excel skills, and the ability to engage with diverse stakeholders. Hybrid work arrangement after onsite training is required.