Hybrid Security Officer: Patrols & Control Desk

Prosegur Security USA, Inc; Fremont (CA); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role blends active physical foot patrols with managing the campus Control Desk—monitoring CCTV, alarms, and access systems.

You will handle dispatches, badge management, and incident reporting while providing professional security coverage for employees and visitors.

Responsibilities

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to alarm panels, and operate the Lenel 9000 access control system in real time.
• Access & Badge Management: Process access permissions, manage badge activity, and process electronic access requests.
• Dispatch & Communications: Answer incoming calls from interior guard posts, site employees, and clients; dispatch patrol officers and field personnel accordingly.
• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across campus facilities to identify safety hazards, security breaches, and policy violations.
• Incident Escalation & Reporting: Initiate formal emergency escalation procedures, notify site leadership during critical events, and generate detailed electronic incident reports.
• Customer Service: Maintain a professional, approachable demeanor while enforcing site security rules and assisting visitors and staff

Job description

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate campus in Fremont, CA. This dual-function role blends active physical foot patrols with managing the campus Control Desk—monitoring CCTV, alarms, and access systems.

You will handle dispatches, badge management, and incident reporting while providing professional security coverage for employees and visitors.