Hybrid Salesforce Administrator — CRM & Automation Pro

Conditions. Workplace Diversity, LLC.; Cambridge (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Retirement plans

Tuition assistance and reimbursement

Job summary

Harvard University in Cambridge, MA is seeking a Salesforce Administrator to support multiple internal Salesforce implementations across university units. You’ll maintain security, customize objects and automate processes, train users, and collaborate with analysts and project managers to deliver value.

Join a diverse, high-impact IT team committed to professional development, Salesforce best practices, and securing data while enabling research, teaching, and student services across Harvard.

Qualifications

• Minimum two years’ post-secondary education or relevant work experience.
• Salesforce Administrator Certification is required.
• Experience with Salesforce Flow and data imports is expected.

Responsibilities

• Provide day-to-day customer support for multiple Salesforce implementations.
• Maintain user roles, permissions and profiles, security settings across orgs.
• Create and manage custom objects, fields, formulas, and automations.
• Maintain data integrity with accurate data loading and deduplication.
• Train users in Salesforce and related tools; participate in SDLC.

Skills

Salesforce administration

Communication

Team collaboration

Problem solving

Education

Salesforce Admin Certification

Post-secondary education

Tools

Salesforce

Excel

Data Loader

Jira

Job description

Harvard University in Cambridge, MA is seeking a Salesforce Administrator to support multiple internal Salesforce implementations across university units. You’ll maintain security, customize objects and automate processes, train users, and collaborate with analysts and project managers to deliver value.

Join a diverse, high-impact IT team committed to professional development, Salesforce best practices, and securing data while enabling research, teaching, and student services across Harvard.