Hybrid Sales Systems Analyst: Optimize Tools & Adoption

Best Buy; Minneapolis (MN); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Generous employee discount

Physical and mental well-being support

Job summary

Best Buy in Minneapolis, MN is seeking a Sales Systems Optimization Analyst to help shape tools that support our sales teams daily. You'll work with sales partners, business stakeholders, and technology teams to translate ideas into smarter solutions.

This hybrid role requires on-site Monday-Thursday at the Richfield corporate office and Friday remote work. The ideal candidate has strong communication and problem-solving skills, plus CRM and Agile experience.

Qualifications

• 1+ year of experience in business analysis or related field.
• 1+ year translating business needs into requirements, use cases, or process documentation.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities and work effectively through ambiguity.

Responsibilities

• Partner with sales teams to understand challenges and identify opportunities for improvement.
• Gather and document business requirements, use cases, and recommended solutions.
• Manage enhancement requests from intake through prioritization and release readiness.
• Coordinate testing activities to ensure system updates meet business needs.
• Track adoption, utilization, and outcomes to measure success and identify future improvements.
• Collaborate with business and technology partners to align priorities and drive results.

Skills

Communication

Organization

Problem-solving

Ambiguity management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Dynamics 365

Agile practices

User Acceptance Testing

Job description

Best Buy in Minneapolis, MN is seeking a Sales Systems Optimization Analyst to help shape tools that support our sales teams daily. You'll work with sales partners, business stakeholders, and technology teams to translate ideas into smarter solutions.

This hybrid role requires on-site Monday-Thursday at the Richfield corporate office and Friday remote work. The ideal candidate has strong communication and problem-solving skills, plus CRM and Agile experience.