Hybrid Sales & Operations Planning Lead

Wolverine Worldwide; West Virginia; Hybrid; USD 70,000 - 105,000; Full time

Job summary

Wolverine Worldwide is seeking a Sales Operations Manager to partner with Sales, Finance, and Distribution Centers, driving commercial performance and order book integrity across brands. The role emphasizes data-driven decision making, cross-functional collaboration, and process improvements to support revenue objectives.

The ideal candidate brings 5+ years in Sales Operations or related fields, strong analytical abilities, and experience with AI-enabled tools and automation.

Qualifications

• 5+ years of progressive experience in Sales Operations, Commercial Operations, Business Planning, Finance, Supply Chain, Demand Planning, or related functions.
• Strong analytical, problem-solving, and critical-thinking capabilities with the ability to translate data into actionable business recommendations.
• Working knowledge of AI-enabled tools, automation technologies, and digital solutions that support operational efficiency and decision‑making.
• Excellent communication, collaboration, and stakeholder management skills.
• Demonstrated integrity, professionalism, and sound business judgment.

Responsibilities

• Drive sales operational effectiveness by partnering with commercial and operational teams to ensure efficient order management, customer fulfillment, and revenue realization.
• Support forecasting, revenue tracking, and business planning activities through data analysis and performance reporting.
• Serve as a key liaison between Sales, Finance, Demand Planning, Customer Service, Credit, and Distribution Centers to resolve operational issues and support business priorities.
• Facilitate alignment with sales management to ensure timely execution of customer commitments and achievement of revenue objectives.
• Proactively identify opportunities for sales process improvement, including but not limited to bi-annual reviews of account assignments and streamlining processes.
• Manage order book health, backlog integrity, and shipment performance, proactively identifying risks and recommending solutions to support business objectives.
• Perform additional duties and ad‑hoc analyses as assigned.

Skills

Sales operations

Data analysis

Stakeholder management

Automation tools

Job description

Wolverine Worldwide is seeking a Sales Operations Manager to partner with Sales, Finance, and Distribution Centers, driving commercial performance and order book integrity across brands. The role emphasizes data-driven decision making, cross-functional collaboration, and process improvements to support revenue objectives.

The ideal candidate brings 5+ years in Sales Operations or related fields, strong analytical abilities, and experience with AI-enabled tools and automation.