Hybrid Sales Intelligence Systems Analyst

Dassault Systèmes; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Family leave

Flexible PTO

10 paid holidays

Job summary

Medidata in New York City is seeking a hands-on Sales Intelligence analyst to bridge business needs and Salesforce developers. You will gather requirements, define metrics, and design declarative Salesforce solutions, reports, and flows.

You will own KPI definitions, partner with data engineers, and contribute to CRM Analytics. This role reports to the Senior Manager, Sales Innovation & Technology. Experience with Apex/LWC collaboration is a plus, and Salesforce Admin certification is preferred.

Qualifications

• 2-4 years of experience in business analysis, Salesforce administration, or revenue/sales operations.
• Strong requirements-gathering and stakeholder management skills, comfortable pushing back on scope.
• Proficient in declarative Salesforce development: validation rules, Flow, page layouts, reports and dashboards.
• Strong instinct for translating ambiguous business questions into concrete, documented requirements.

Responsibilities

• Work with stakeholders and end users to gather, define, and document business requirements
• Develop user stories and process flows to support the design of Salesforce and AI-driven solutions
• Own KPI and business logic definitions for Sales Intelligence initiatives, partnering with data engineering to translate that logic into fields, models, and rules
• Build and maintain the declarative Salesforce work tied to your own requirements: validation rules, straightforward flows, page layouts, and native reports and dashboards
• Identify and document process pain points and gaps against best practice
• Support field and picklist governance: audit existing Opportunity fields, recommend deprecation, and help design new fields for pipeline stages and health scoring
• Partner with the platform team on heavier build work (data model architecture, CRM Analytics, Apex/LWC) when a requirement exceeds declarative scope
• Demonstrate a strong understanding of Salesforce's capabilities and limitations, and communicate them clearly to non-technical stakeholders
• Contribute requirements and process documentation to the CRM Audit and Data Model workstream
• Document processes and provide training for end users and team members
• Manage prioritization conversations with stakeholders to protect scope and delivery timelines

Skills

Requirements gathering

Stakeholder management

Salesforce declarative development

Documentation

Apex/LWC collaboration

CRM Analytics

Education

Salesforce Administrator certification

Tools

Apex

LWC

Job description

Medidata in New York City is seeking a hands-on Sales Intelligence analyst to bridge business needs and Salesforce developers. You will gather requirements, define metrics, and design declarative Salesforce solutions, reports, and flows.

You will own KPI definitions, partner with data engineers, and contribute to CRM Analytics. This role reports to the Senior Manager, Sales Innovation & Technology. Experience with Apex/LWC collaboration is a plus, and Salesforce Admin certification is preferred.