Sales Intelligence Systems Analyst (Salesforce & AI)

MediData; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Medical, dental, life, and disability

401(k) matching

Family leave

Flexible paid time off

10 paid holidays

Job summary

Medidata in New York City is seeking a Salesforce Business Analyst to bridge business needs with Salesforce/Apex/LWC solutions. Hybrid role, reporting to the Senior Manager, Sales Innovation & Technology (Sales Intelligence team).

You will gather requirements, define KPI logic, and build declarative Salesforce apps, with collaboration from platform and data engineering teams. 2-4 years' experience required; Salesforce Admin cert preferred.

Qualifications

• 2-4 years of experience in business analysis, Salesforce administration, or revenue/sales operations.
• Strong requirements-gathering and stakeholder management skills.
• Proficient in declarative Salesforce development: validation rules, Flow, page layouts, reports and dashboards.

Responsibilities

• Work with stakeholders and end users to gather, define, and document business requirements
• Develop user stories and process flows to support the design of Salesforce and AI-driven solutions
• Own KPI and business logic definitions for Sales Intelligence initiatives, partnering with data engineering
• Build and maintain declarative Salesforce work tied to your requirements: validation rules, flows, layouts, reports
• Identify and document process pain points and gaps against best practice
• Partner with the platform team on heavier build work when scope exceeds declarative
• Demonstrate a strong understanding of Salesforce capabilities and limitations to non-technical stakeholders
• Document processes and provide training for end users and team members
• Manage prioritization conversations with stakeholders to protect scope and timelines

Skills

Salesforce administration

Requirements gathering

Stakeholder management

Declarative Salesforce development

CRM Analytics

Apex

LWC

Education

Salesforce Administrator certification

Tools

Apex

LWC

Job description

Medidata in New York City is seeking a Salesforce Business Analyst to bridge business needs with Salesforce/Apex/LWC solutions. Hybrid role, reporting to the Senior Manager, Sales Innovation & Technology (Sales Intelligence team).

You will gather requirements, define KPI logic, and build declarative Salesforce apps, with collaboration from platform and data engineering teams. 2-4 years' experience required; Salesforce Admin cert preferred.