Salesforce Analytics & Reporting Analyst (Hybrid)

Ampcus, Inc; Riverwoods (IL); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Ampcus, Inc is seeking a motivated Salesforce Business Analyst to join their team in Riverwoods, IL. This hybrid role focuses on Sales and Service Cloud, requiring strong skills in business processes and reporting.

The ideal candidate will have 3-5 years of experience and be adept at translating business needs into Salesforce solutions. Responsibilities include developing dashboards, onboarding users, and collaborating with IT and data teams.

Ampcus is an Equal Opportunity Employer committed to diversity.

Qualifications

• 3-5 years of experience as a Salesforce Business Analyst focused on Sales and Service Cloud.
• Experience in translating business needs into Salesforce reporting solutions.
• Strong understanding of KPI creation and dashboard management.

Responsibilities

• Gather requirements and document user stories for reports and dashboards.
• Design, build, and maintain Salesforce reports and dashboards.
• Train end users on new and updated reports and dashboards.

Skills

Salesforce Business Analyst

Business processes

Reporting and analytics

Strong communication skills

Problem-solving skills

Tools

Salesforce

Job description

Ampcus, Inc is seeking a motivated Salesforce Business Analyst to join their team in Riverwoods, IL. This hybrid role focuses on Sales and Service Cloud, requiring strong skills in business processes and reporting.

The ideal candidate will have 3-5 years of experience and be adept at translating business needs into Salesforce solutions. Responsibilities include developing dashboards, onboarding users, and collaborating with IT and data teams.

Ampcus is an Equal Opportunity Employer committed to diversity.