Sales Intelligence Systems Analyst - Salesforce & AI

Medidata Solutions; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Flexible PTO

Paid holidays

Job summary

Medidata is seeking a Sales Intelligence Business Analyst to bridge business needs and Salesforce/AI-driven solutions. You will define requirements, build declarative Salesforce components, and collaborate with data engineers on more complex tasks.

The role emphasizes ownership of KPI definitions, effective stakeholder communication, and delivering actionable dashboards and flows for the Sales team in a hybrid NYC-area setting.

Qualifications

• 2-4 years of experience in business analysis, Salesforce administration, or revenue/sales operations.
• Proficient in declarative Salesforce development: validation rules, Flow, page layouts, reports and dashboards.
• Strong requirements-gathering and stakeholder management skills.
• Experience partnering with technical builders (Apex/LWC developers, data engineers) without needing to be one.

Responsibilities

• Gather, define, and document business requirements with stakeholders.
• Develop user stories and process flows for Salesforce and AI-driven solutions.
• Own KPI and business logic definitions for Sales Intelligence initiatives.
• Build declarative Salesforce work: validation rules, flows, page layouts, reports and dashboards.
• Document processes and provide training for end users and team members.
• Manage prioritization conversations with stakeholders to protect scope and timelines.

Skills

Salesforce administration

Requirements gathering

Stakeholder management

Declarative Salesforce development

Education

Salesforce Administrator certification

Tools

Apex/LWC

Job description

Medidata is seeking a Sales Intelligence Business Analyst to bridge business needs and Salesforce/AI-driven solutions. You will define requirements, build declarative Salesforce components, and collaborate with data engineers on more complex tasks.

The role emphasizes ownership of KPI definitions, effective stakeholder communication, and delivering actionable dashboards and flows for the Sales team in a hybrid NYC-area setting.