Hybrid Sales BDC Specialist – Customer Support & Inquiries

Van-Horn-Automotive-Group; Sheboygan (WI); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Generous PTO

$500 Monthly Bonus

Hybrid after 6 months

No Sundays

Gym reimbursement

Tuition reimbursement

Health, Dental & Vision Insurance

Pet Insurance

Employee Assistance Program

Volunteer time off

Employee discounts on vehicles

Job summary

Van Horn Automotive Group is seeking a Customer Service Representative for our Business Development Center in Sheboygan, WI. This full-time role offers a hybrid option after 6 months, with a strong focus on handling inquiries, scheduling appointments, and maintaining customer relationships.

The company emphasizes employee ownership (ESOP), generous benefits, and opportunities for growth within Wisconsin’s automotive network.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license.
• Previous customer service experience preferred but not required.
• Must be organized, reliable, and able to work in a fast-paced environment.

Responsibilities

• Receiving, processing, and coordinating all incoming sales inquiries.
• Respond to internet, phone and chat/text inquiries.
• Generating sales appointments and confirming sales team is prepared.
• Entering all customer data into our database.
• Maintain a positive relationship with customers.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma

Job description

Van Horn Automotive Group is seeking a Customer Service Representative for our Business Development Center in Sheboygan, WI. This full-time role offers a hybrid option after 6 months, with a strong focus on handling inquiries, scheduling appointments, and maintaining customer relationships.

The company emphasizes employee ownership (ESOP), generous benefits, and opportunities for growth within Wisconsin’s automotive network.