Hybrid Routing Coordinator I

Ryder System, Inc.; New Albany (OH); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) Savings Plan with company match

Discounted employee stock purchase

Quality employee discounts on tools,‑c

All major holidays paid and PTO in the

Up to 12 weeks maternity leave

Job summary

Ryder System, Inc. in New Albany, OH seeks a Routing Coordinator to plan, coordinate, and optimize final-mile delivery routes for a cost-effective, on-time service.

You will schedule deliveries, assist dispatch and hub operations, and communicate with customers and internal teams to resolve issues and adjust routes as needed. The role tracks performance metrics, identifies improvement opportunities, and supports weekly optimization for inbound, cross-dock, and outbound routes.

Qualifications

• H.S. diploma/GED.
• 1–2 years related experience.
• Ability to work specified shift.

Responsibilities

• Deliver effective daily optimization and utilization of assets and drivers for all network sites.
• Support Routing Team's administrative and clerical requirements.
• Support the operational logistics design team to provide ongoing support of internal and external customers' weekly optimization requirements through effective inbound, cross-dock, and outbound route optimization and planning.
• Codes delivery manifests and builds trucks in operating system.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Assists with developing materials for routing process improvement workshops.
• Contacts customers to confirm delivery details and time windows.
• Checks postponements and cancellations against delivery manifest.
• Confirms zip and address locations in routing system.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.
• May be required to perform other job related miscellaneous clerical duties.
• Completes other duties as assigned by management.

Skills

Shift flexibility

Customer service

Math calculations

Routing knowledge

KPIs tracking

Communication skills

Disaptch support

Education

High school diploma or GED

Tools

Routing software

Spreadsheet software

Word processing software

Job description

Routing Coordinator

Hybrid Routing Coordinator in New Albany, OH for our Supply Chain Solutions division.

Pay Type: Weekly Hourly. Pay: $20.00. Schedule: Monday through Friday from 5:00 AM to 1:30 PM with flexibility to work additional hours or days if needed to support business needs.

Job Summary

Responsible for planning, coordinating, and optimizing final-mile delivery routes to ensure efficient, cost-effective, and on-time service. This role schedules and monitors deliveries, supports dispatch and hub operations, communicates with customers and internal teams, resolves delivery issues, and adjusts routes as needed to address changing conditions. The Routing Coordinator also tracks performance metrics, identifies opportunities for operational improvement, and helps ensure a positive customer delivery experience while meeting service level expectations.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

SUMMARY

• Deliver effective daily optimization and effective utilization of assets and drivers for all network sites.
• Support Routing Team's administrative and clerical requirements.
• Support the operational logistics design team to provide ongoing support of internal and external customers' weekly optimization requirements through effective inbound, cross-dock, and outbound route optimization and planning.
• Codes delivery manifests and builds trucks in operating system.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Assists with developing materials for routing process improvement workshops.
• Contacts customers to confirm delivery details and time windows.
• Checks postponements and cancellations against delivery manifest.
• Confirms zip and address locations in routing system.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.
• May be required to perform other job related miscellaneous clerical duties.
• Completes other duties as assigned by management.

ADDITIONAL RESPONSIBILITIES

• Performs other duties as assigned.

EDUCATION

H.S. diploma/GED

EXPERIENCE

experience 1-2 years related experience

SKILLS

• Ability to work specified shift
• Ability to work for the set wage amount
• Ability to follow work procedures and safety rules
• Ability to read, understand, and follow directions/instructions
• Excellent customer service and communication skills
• Able to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
• Able to operate various office equipment as needed
• Able to perform math calculations
• Able to learn and operate routing software
• Able to operate spreadsheet software applications
• Able to operate word processing applications
• Able to effectively communicate verbally and in writing with associates and/or customers
• Able to track and monitor KPIs
• Able to write numeric and alphanumeric characters

Travel

None

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation Ranges

Pay Type: Hourly Minimum Pay Range: 20 Maximum Pay Range: 20

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Equal Opportunity Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Privacy

Job Seekers can review the Job Applicant Privacy Policy.

Other Employment Policies

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success. Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Legal Disclosures

EEO is the Law Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act