Hybrid RN Quality Improvement Lead

Beth Israel Lahey Health; Plymouth (MA); Hybrid; USD 73,000 - 149,000; Full time

Job summary

Beth Israel Lahey Health is seeking an RN Quality Improvement Coordinator in Plymouth, MA. This role advances patient care outcomes using Lean, Six Sigma, and data-driven methods, collaborating with clinical teams to improve hospital-wide performance.

Responsibilities include leading improvement initiatives, creating reports and dashboards, and ensuring regulatory compliance. The position requires a BSN, a Master’s degree, and at least 2 years in quality roles, with EPIC experience preferred.

Qualifications

• Bachelor’s degree in Nursing (BSN) – required.
• Master’s degree in a healthcare-related field – required.
• 2+ years of progressive experience in quality improvement, compliance, accreditation, or related healthcare roles.
• Experience leading complex, cross-functional projects in a clinical or hospital setting.
• Strong knowledge of performance improvement and quality methodologies (e.g., Lean, Six Sigma, PDSA, RCA, FMEA).
• Familiarity with accreditation and regulatory standards (e.g., TJC, CMS, MassHealth).
• Advanced data analysis and reporting skills; able to interpret complex datasets and identify trends.
• Excellent oral and written communication skills.
• Microsoft Office (Excel, PowerPoint, Word); EPIC experience preferred.

Responsibilities

• Lead, support, and sustain quality initiatives to improve indicators (e.g., patient safety, hospital-acquired conditions).
• Serve as a subject matter expert on publicly reported data and registries.
• Support data abstraction processes ensuring clinical data accuracy.
• Apply Lean, Six Sigma, and PDSA to drive efficiency and outcomes.
• Collaborate with physicians, nurses, documentation specialists, and coding teams.
• Translate quality data into reports, dashboards, and educational materials for committees.
• Participate in quality-related committees and benchmark against standards.
• Develop and track performance indicators; support corrective action plans.
• Foster a collaborative, team-based environment focused on continuous improvement.

Skills

RN license

Data analysis

Project management

Communication

Detail oriented

Education

BSN

Master's degree in healthcare

CPHQ

Lean Six Sigma Green Belt

Tools

EPIC

Microsoft Office

Job description

Beth Israel Lahey Health is seeking an RN Quality Improvement Coordinator in Plymouth, MA. This role advances patient care outcomes using Lean, Six Sigma, and data-driven methods, collaborating with clinical teams to improve hospital-wide performance.

Responsibilities include leading improvement initiatives, creating reports and dashboards, and ensuring regulatory compliance. The position requires a BSN, a Master’s degree, and at least 2 years in quality roles, with EPIC experience preferred.