Hybrid Healthcare Process Improvement Lead

Beth Israel Lahey Health; Boston (MA); Hybrid; USD 73,000 - 109,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Performance Improvement professional to lead and support improvement initiatives across divisions. The role involves designing data collection, analyzing trends, mentoring teams, and facilitating interdisciplinary collaboration to drive measurable outcomes.

Requires 3–5 years in healthcare, a business or healthcare management degree, and advanced Microsoft Office skills. The position is hybrid, based in Boston with two onsite days weekly.

Qualifications

• Bachelor's degree in business, healthcare management or related field is required.
• 3–5 years of related healthcare experience is required.
• Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint or Access) and data tools.

Responsibilities

• Develops project scope, goals and objectives with project sponsor(s).
• Advocates interdisciplinary participation and defines scope of services.
• Ensures effective project planning and designs communication strategies for progress.
• Provides guidance to operational project leaders and sponsors.
• Analyzes projects for strategic alignment and potential impact.
• Develops metrics and reports to quantify performance improvements.
• Trains in project management and mentors teams.

Skills

Microsoft Office

Team leadership

Data analysis

Education

Bachelor's degree in business, healthcare management or related field

Master's degree in Business or Healthcare Management preferred

Tools

Microsoft Office Suite

Job description

Beth Israel Lahey Health is seeking a Performance Improvement professional to lead and support improvement initiatives across divisions. The role involves designing data collection, analyzing trends, mentoring teams, and facilitating interdisciplinary collaboration to drive measurable outcomes.

Requires 3–5 years in healthcare, a business or healthcare management degree, and advanced Microsoft Office skills. The position is hybrid, based in Boston with two onsite days weekly.